How Generative AI is Powering a New Wave of Small Business Scams

constructure technologies How Generative AI Is Powering a New Wave of Small Business Scams

A finance clerk receives a video call from their company’s leadership team, asking them to authorize a large transfer. The faces and voices look and sound real. But they’re not. They’re AI-generated deepfakes, and the company is about to lose millions.

This isn’t a hypothetical. It happened earlier this year to UK engineering firm Arup, where a scammer used deepfake avatars of employees to steal over $25 million (Business Insider).

Generative AI is giving cybercriminals tools that make these attacks easier, cheaper, and more convincing than ever. For small and mid-sized businesses (SMBs), this “deepfake economy” is a fast-growing threat.

How AI Is Changing the Scam Game

  • Cloning brands and websites: Attackers can now replicate your company’s website in minutes, complete with logos, layouts, and even staff bios.
  • Impersonating employees: AI voice cloning and deepfake video tools can mimic your executives, salespeople, or customer service staff.
  • Automating personalized attacks: Generative AI can scrape data from social media and past communications to make emails and calls highly believable.
  • Scaling fraud like a business: Criminal groups run “Fraud-as-a-Service” operations—selling deepfake and phishing kits to anyone willing to pay.

The Numbers SMBs Can’t Ignore

  • 456% increase in deepfake-related scams between May 2024 and April 2025. 
  • 12% of small businesses reported at least one AI-driven impersonation attempt in the past year. (AI Invest)
  • Losses can range from a few thousand dollars to tens of millions, depending on the target and attack method.

Why SMBs Are at Higher Risk

What You Can Do Right Now

  1. Train your staff to verify unusual requests: Require multi-step verification—especially for financial transactions.
  2. Use code words or verification questions: Agree on internal “safe words” for sensitive actions like wire transfers.
  3. Strengthen email and account security: Multi-factor authentication and phishing-resistant login methods are essential.
  4. Limit public exposure of staff info: Reduce detailed employee profiles on your website and LinkedIn.
  5. Test your defenses: Conduct phishing simulations and deepfake awareness training.

Stay Ahead of AI-Driven Threats

Generative AI is here to stay—and so are the scams it enables. The best defense is a layered security strategy that combines technology, processes, and people.

Protect your business from AI-powered scams before they strike. Our cybersecurity experts can help you assess your risks, train your team, and monitor your systems 24×7. Call Constructure Technologies at 631.396.7777 or email info@constructuretech.com to get started.