Key Features
- Up to ten
simultaneous queues with 32 callers for the
Allworx 24x and 16 callers for the Allworx 6x in
all queues.
- Up to 16 calls
available for each queue for the Allworx 24x. Up
to 8 calls available for each queue for the
Allworx 6x.
- Customizable
queue messages.
- View
continuously updated queue status on your PC
(number in queue, longest wait time, average
wait time).
- Call Details
Report available — export to Microsoft Excel for
further analysis.
- All phones ring
when caller is in queue, first one to answer
gets caller.
- Remote users can
participate in queue.
Each phone can be
set to ring after:
- X number of
callers in queue
- Caller(s) have
waited longer than X
Sold as an option
- One time license
fee
- Unlimited number
of users
|
Allworx Call Queuing |
